Cancellation and Services policies
Dear Valued Guests,
All regular priced services are guaranteed for 24 hours.
Your services will not be guaranteed if there is not a purchase of suggested retail product after initial visit or coloring service (Shampoo/Conditioner) As alternate products may affect the integrity of your color and its longevity.
Groupon or Discounted services are not elidable for this guarantee and may not qualify for redo, refunds, or additional discounted services.
Discounted services listed on Groupon, are for new guest only with a one-time use.
Balayage is a technique for a blonding service only
Single Process is an all over color (Same level or darker/ gray coverage)
Any additional service requests outside of the Groupon may require
Hair.By.Catherine understands everyone’s beauty budget is different and your time is valuable.
Thank you for your understanding
I appreciate your patronage and look forward to working with you.
Cancellation Policy:
If you are unable to keep a scheduled appointment, Please give a 24 Hr notice to ensure that you will not be charged a $25 fee for a missed appointment.
If you are not able to keep a scheduled appointment and do not proivide any type of notice, this will be concidered a No Call/No show. The full cost of the appointment will be applied at your next appointment.
Emergencies do happen and will be taken into consideraton.
All regular priced services are guaranteed for 24 hours.
Your services will not be guaranteed if there is not a purchase of suggested retail product after initial visit or coloring service (Shampoo/Conditioner) As alternate products may affect the integrity of your color and its longevity.
Groupon or Discounted services are not elidable for this guarantee and may not qualify for redo, refunds, or additional discounted services.
Discounted services listed on Groupon, are for new guest only with a one-time use.
Balayage is a technique for a blonding service only
Single Process is an all over color (Same level or darker/ gray coverage)
Any additional service requests outside of the Groupon may require
- A reschedule of service
- A full- service charge for additional service or color application
- *Additional product cost
Hair.By.Catherine understands everyone’s beauty budget is different and your time is valuable.
Thank you for your understanding
I appreciate your patronage and look forward to working with you.
Cancellation Policy:
If you are unable to keep a scheduled appointment, Please give a 24 Hr notice to ensure that you will not be charged a $25 fee for a missed appointment.
If you are not able to keep a scheduled appointment and do not proivide any type of notice, this will be concidered a No Call/No show. The full cost of the appointment will be applied at your next appointment.
Emergencies do happen and will be taken into consideraton.